In the past KNF's digital services had grown like sprawl: Lots of touchpoints, lots of differing product data, lots of people involved and no clear purpose.
We held stakeholder workshops with participants from all over the world to get everyone aligned on a mission: To build a single source of truth for their product data and to give the company a "face" to the outside world.
We built a product information system and a shop-alike digital touchpoint for internal and external usage. To spread KNFs excitement for technology and empower their employer branding we built a corporate site.
Next up is a tool to facilitate collaboration. We want to enable service and customer to work together in an online platform for product development.